Our pet memorials are made from natural materials and many make use of their irregular quarried form, particularly the obelisks and boulders. Variation in texture and shape will therefore occur with all of these types of memorial. Colour and figuring (shelling / crystal forms) should be expected with all of the memorials as with any natural product. The pet memorials shown on this website can be considered as examples only, as each one is individually chosen and will be unique in its characteristics, with random shapes and only approximate sizes.
Lettering sizes and spacing will be chosen by our very experienced craftsmen to suit the size of memorial chosen and length of inscription. If we feel that an inscription is too long for the size or style of memorial chosen then we will contact you to discuss this. Please make a contact number available for this purpose.
Our pet memorial products may be ordered online using most debit/credit cards through the Paypal secure server. Credit card details are sent only to PayPal. Alternatively, you may place an order over the phone or by email and then forward a cheque in the post (work will not start on your memorial until funds have cleared – usually 3 working days from banking).
All prices shown are inclusive of post and packing for mainland UK destinations. Your order will be dispatched within 14/28 days subject to availability of material. Larger or handcrafted items may take longer.
Deliveries are made by insured Parcel Post. Any item arriving damaged must be reported to us in writing within 3 days of receipt. Replacement items will be forwarded upon return of the damaged item. All postal charges will be refunded.
All items must be paid for in full at time of order.
As we are not VAT registered we do not charge VAT.
These stones are heavy and great care should be taken during handling. We recommend that the upright stones are buried at the base, to leave two-thirds above ground, and that all other stones are securely fixed to ensure stability.
We at Running Free Pet Memorials are proud of both the quality and the crafting of our stone. If you are not completely satisfied with your order, contact us within 28 days and we will be happy to offer a replacement or a full refund. However, we do not accept responsibility for incorrectly spelt inscriptions provided by the purchaser. We also accept no responsibility for natural variations in materials.